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Case management system

A case management system can significantly improve the day-to-day efficiency of micro and small businesses. It contains essential software that serves the needs of companies, automating and speeding up their work processes.

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Case management system or ERP?

The term management system is often used as a synonym for ERP, but the two differ in certain respects.

The ERP system is a much more complex business management system, more tailored to medium and large companies. An ERP system, on the other hand, although having the same function, is more of a basic software and can meet the needs of smaller companies.

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Benefits of implementing a case management system

    • Smaller businesses tend to have lower budgets than their larger competitors. However, this does not mean that they are less likely to compete in the market. The huge advantage of business management software is that it offers micro and small businesses the same opportunities to run their business processes more efficiently as more complex business management systems offer large companies.
    • A properly designed and implemented case management system allows for a smooth workflow. The role of a case management programme is to automate the workflow as much as possible. This not only takes the burden off the shoulders of employees, but also reduces the potential for errors and saves employees considerable time and energy.
    • The system will also make financial management more efficient. Expenditure and income data can be managed in a single interface, giving the user a clearer picture of their financial situation. The system also includes, for example, an invoicing program.
    • All the data in a management system is available in a central database, and it is all “live”. This allows management to make better decisions in a timely manner.
    • Cost-effectiveness is another advantage of the system, as there is no need to buy separate software and licences. They are part of an integrated system.
    • The interface of any software in the system is easy to use, so training new colleagues does not take valuable time away from essential tasks.
    • Finally, it also includes flexible expansion options. In fact, the system, which is made up of a large number of administration programs, can easily keep track of any company growth and other development and expansion needs.

Business software from the experts at Office42

Office42 works with Bitrix24, one of the world’s leading ERP systems.

If you want to make your business workflow more efficient, request a quote and we will contact you. We will then have a consultation to discuss the processes currently in place at your company and your needs. Based on this, we can design and tailor the right business management system for your company.

If you are happy with the design, we will purchase the necessary licences and then take on the full implementation of the system. All the while, we make sure that the implementation causes the minimum possible downtime.

However, even after that, we do not let go of our customers’ hands, but provide training. During the training, we provide in-depth information on how the system works and teach you how to use it. The training can be delivered in person or online on request and is also available in English.
This concludes the process, but the cooperation does not end there. We are also responsible for the maintenance of the case management system and the continuous updating of the software. If you have any problems, you can contact us or Bitrix24 support. This service is also available in both English and Hungarian.
Take advantage of our business management system service to help your company stay competitive in the market!

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Hörmann Hungary

“The system has met our expectations, it is very helpful in areas where we use it, such as: leave records, fault logging, delegating service work, and CRM.
The colleagues at Office42 have an excellent knowledge of the system and are always very helpful and knowledgeable.”

Impulzus Projekt SRO

“We have been using Bitrix24 since 2016 as part of a partnership that has fundamentally changed the way information flows within our business.

It has been perfectly tailored to our daily operations, providing maximum support for the display and storage of incoming and outgoing information with an easy-to-use interface that is fit for the 21st century.”

Saubermacher Hungary

“Our organisation uses CRM, PM and Drive as well as messaging functions primarily. These make it much easier to organise daily work, organise tasks and communicate directly.

To the best of my recollection, we have never had an enquiry that we have not received a response / solution suggestion.”

Arc relocation Hungary

“Our company has been using Bitrix24 for 7 years now, covering almost the entire spectrum of our processes.

All our services are tracked in it, from order to invoicing, which is a great help for us, and it can also be used well with other external applications, so our overall assessment is very positive.”