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Enterprise 2.0


By | Bitrix24, Cloud, Cloud computing, CRM, Data mining, Enterprise 2.0, Internet, Social Collaboration, Social Enterprise

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What do I have to know about Enterprise 2.0?

By | Enterprise 2.0

Enterprise 2.0 refers to the concept of moving Web 2.0 tools and technologies into the enterprise to help your employees, partners, suppliers and customers work together to build networks of like-minded people and share information.

The original concept of the Web was using websites to feed content to visitors but, Enterprise 2.0 turns this concept upside down. With implement of multiparty conversation Enterprise 2.0 lets you to share information and manage knowledge inside and outside the organization using blogs and wikis, social networking and tagging, rating systems and the like. These tools are linked together since the individuals who involved have the ability to participate and to control the process while they collaborate, share information and create networks of people with similar interests.

In fact, tools to enable these functions have existed for a long time. But it used to be hard to find somebody who use it, despite the fact that it was really expensive to deploy these systems. Nowadays, since these tools are much easier to use, it has become more and more popular in the business world as an important component for knowledge management.

In the 90’s there was an idea of managing knowledge and sharing information. The idea was to implement huge, all-encompassing enterprise-wide systems. Enterprise 2.0 while carrying on the spirit of the ideas, uses a simpler Web-based tool system, which makes it successful.

The fact is, Enterprise 2.0 concepts are gaining credibility, and it’s not just startups that are paying attention to this space.

Enterprise 2.0

Benefits of Enterprise 2.0

By | Enterprise 2.0

Enterprise 2.0 removes the size and complexity of earlier systems. What is the most visible benefit of that system that you don’t need experts to make it work and to maintain them. Moreover, Enterprise 2.0 tools are not expensive to implement – unlike most corporate initiatives.

By their nature, these tools don’t include complex deployment and maintenance. Actually, you may be able to install pieces increasingly. Firstly, you can install a small internal program before reveal it up to the outside participation. These tools are easy to use with a little or no training. Using the Web to deploy enterprise tools means, as long as they have Internet access, employees can reach their critical data – whether that’s documents, bookmarks, RSS feeds or whatever- wherever they are.

Furthermore, Enterprise 2.0 provides new ways of conversations with partners, suppliers or customers. Communication flows both ways, it enables to share your information and ideas. In one hand, with these technologies, you could ask customers for pictures or videos using your products in interesting ways. On the other hand, you could share information and data with partners who are working on a project with your company. It would have been much more expensive and difficult to start blog or wiki for a specific product category with the earlier Web tools – enabling a small niche of your market to communicate- than with Enterprise 2.0.

Social intranet

Efficiency boost and huge savings with a Social Intranet

By | Enterprise 2.0, Social Collaboration

If you are looking for a tool which can make your employees stay connected, feel engaged and get stuff done more efficiently, even if they’re working at home, you should definitely try asocial intranet.

Enterprise 2.0 based social intranets makes communication, file and knowledge sharing much easier between supervisors, employees, customers and different departments of the organization. With the help of these great tools you can give tasks to your employees quicker, easier and more clearly so you won’t have to be worried about misunderstandings. You can also do time tracking, ask for daily, weekly or monthly efficiency reports, supervise the workflow, share and download documents easier, etc.

A social intranet has potential to enhance communications both with employees and customers. As we all know, having an effective communication strategy translates into employee productivity and a better customer experience. Identifying the right social collaboration platform and devoting time on the front end will make the effort successful. It’s this kind of investment that could yield significant results for the company in profits.

Be smart – Save money and get more efficient with a social intranet!

Quality enterprise social collaboration platforms are capable of almost everything that an organization needs, it makes communication quicker and better, you can give and track tasks, share files, generate efficiency reports and much more, which means that you can eliminate a lot of other separate programs and tools. There are enterprise social collaboration platform users who were talking about huge savings – up to $500,000 – just because of the implementation of a social collaboration software.

According to researches collaboration helped by these great platforms can have a great impact on efficiency as well. With the implementation of a social collaboration software, efficiency can raise with 36%.
Is it convincing enough for you? Or you want to get more information about enterprise social collaboration platforms? Visit our website and you can read more about them!

Enterprise 2.0 trends and predictions for 2014

By | Enterprise 2.0, Social Collaboration

Bloggers of Bitrix, the founders of the Bitrix24 social intranet have asked several Enterprise 2.0 and social intranet experts what they expect fr om 2014. Is there ‘social enterprise’ bubble or not? Will this year become the year of big breakthrough and wide adoption? Do you expect any surprises from the industry in 2014? Here are the replies that we got:

Jacob Morgan, Founder of Chess Media Group. Jacob blogs at TheFutureOrganization:

2014 should be the year that organizations realize that the success of collaboration platform deployments extends far beyond just looking at technologies.  On the vendor side I still see room for consolidation and for more market segmentation between small, mid, and enterprise size platform offerings.  I think many vendors have also shifted gears from focusing on innovation to focusing on marketing and sales.  I think this may continue through most of 2014 but hopefully towards the end of the year and the beginning of next year we will see more of a focus on the products themselves.

Alan Lepofsky, Principle Analyst at Constellation Research. Alan blogs at AlanLeposky.net:

In 2014 vendors will focus on ways that the tools can help people narrow down their focus. We’ve spent the last few years overloading people with openness and transparency, now it’s time to help people know exactly what it is they should and shouldn’t be working on. I call this small data, or personal analytics.

Jonas Söderström, author of Stupid Bloody System, Intranets2014 keynote speaker. Jonas blogs atStupidSystem.org:

Social intranets are becoming more common. In many enterprises, the huge advantages of co-workers sharing information, updates and social currency are finally recognized. This is a good trend – towards flatter, more agile and more innovative organizations, wh ere every human has a unique value, and has the possibility to contribute to the work and workplace.  But on the other hand, there is a strong tendency towards a “control-and-command” mindset in the workplace. It’s treating people as cogs; not as the individual, socially aware and active, thinking humans that social intranets let us be. I fear that the latter perspective will become more common in 2014, because it’s highly technology-driven, by companies that invest in the “big data”-hype.

Mike Green, CEO of KINSHIPEnterprise. Mike tweets at @Michae1Green: 

The focus of ESN deployments will be closely linked to a focus on Business Value and the Customer, with the inclusion of application of advanced, micro and real-time collaboration to improve customer advocacy, building engagement into organizational operational processes and optimizing the business value of ESN platform deployments. In order to exploit ESN ROI opportunities, companies need to find ways to reduce company cost and risks through the ESN platform, eliminate unnecessary duplication of data and functions, add analytic and big data capabilities to the ESN platform, enable streaming access to real-time information, as well as operationalize ESN analytics.

Do you agree or disagree with expert opinions? Did they miss an important trend? Feel free to use comments to share your views.

Source: Bitrix24.com

Social intranet

The #1 fear of enterprise social intranets

By | Enterprise 2.0, Social Collaboration

Social intranets are getting more and more popular nowadays, however some employers are still a bit afraid to implement an Enterprise 2.0 software in the office. And what is their #1 fear? Mutiny!

A social intranet contains some of the features of well-known social sites such as Facebook. It makes working much easier as you won’t need separate programs for emailing, messaging, file sharing, time tracking and task managing.

Social intranets make office communication all different from the classic ways. Instead of sending emails, you can send messages within the enterprise social collaboration software and you can post a message on the activity stream where everyone will be able to add comments and discuss.

You don’t have to be afraid of social intranets

Free status posting is the one feature that scares the most employers, as they think: “What if someone posts something inappropriate on the company’s social network?”. Their biggest fear is that troublemakers will be able to broadcast their grievances to the whole company with this simple tool.

However you don’t have to be afraid of this. Troublemakers are usually nameless whisperers within the company, sometimes employees don’t even know who started a negative gossip. But on an enterprise social collaborative platform they won’t be able to hide as they could be identified easily by their names or email addresses.

When people’s comments are attached to their real name, just like Facebook, they are usually pretty sensible about what they say. But it’s not just that people will moderate themselves, companies have seen that other regular employees will jump to the company and management’s defense against dissenters. It really underlines the power of enterprise social as a technology to bring companies closer together and strengthen culture and team spirit.

So you can enjoy the benefits of an enterprise collaboration software without the fear of troublemakers. Help your employees’ work, make your company more productive and get more clients. The adoption of a social intranet is rapidly growing, around 42% every year. Hurry up, don’t miss the wave of the future!

The original form of this article has been submitted on Forbes.com

social collaboration

The ROI for Enterprise Social Collaboration Platforms

By | Enterprise 2.0, Social Collaboration

As we wrote before, the implementation of Enterprise Social Collaboration Platforms in offices will make the work faster and more productive. But what does this mean in numbers? How big ROI can you expect from Enterprise 2.0 tools?

Enterprise Social Collaboration Platforms does enhance organizational productivity, and ultimately, the bottom line.  The challenge, however, lies in accurately measuring those results and then communicating them to management and upper-level executives.

There is not one standard method to measure the effectivenes and ROI of Enterprise Social Collaboration Platforms, howeverMcKinsey&Company, a global management consulting firm performed a study which provide some insights as to how you might make necessary measurements.

For organizations implementing Enterprise 2.0 technologies, the following is true:

  • 77% gain faster access to information
  • 60% reduce their communication costs
  • 52% gain enhanced access to internal experts
  • 44% cut their travel costs
  • 41% experience increased employee satisfaction

These features are all helpful in saving money and getting projects done faster which will lead to bigger and measurable ROI.

If you wanted to study access to information, for example, you would simply measure how much time it takes to locate information before and after implementation of your enterprise social network.  Tie this amount of time to the dollars spent on salaries of the respective employees using this time, and voila – you now have an accurate measure of the reduction in cost your social network brings.

Now that you have a better idea of how to measure the effectiveness and the additional benefits of this tool, consider how substantial the impact may be for your organization.

The original version of this article has been posted on tibbr.com

Some of the biggest benefits of Enterprise 2.0

By | Enterprise 2.0

Enterprise 2.0 is the strategic integration of Web 2.0 technologies into an enterprise’s intranet, extranet and business processes. Enterprise 2.0 implementations generally use a combination of social software and collaborative technologies like blogs, social networking, social bookmarking, RSS, etc. But why is it good for your company? Let’s take a look!

Enterprise 2.0 tools are making the flow of information, file sharing, time tracking and workflow handle faster and easier, which mean more efficient, quality and productive work, efficient information search and a better collaboration between different departments of the company.

Let’s see a few examples of how Enterprise 2.0 is going to change your company for the better:

1. Enterprise 2.0 Benefit – Project Communication

Today the primary communication tools in project management are e-mail, phone and the sending of static documents. In many cases, that information must be compiled tedious and time consuming and not all project members are on the same information level.

Tomorrow messages are written and tagged in a project blog on the status, open issues and so on. Documents are provided and can be edited centrally in the respective project space. Redundant information and documents are reduced as well as communication overhead. Hence, reports are available automatically and in real time.

Benefit: The entire project team has access to all information and communication flows. In the project space, work is documented live and any arising problems become quickly visible quickly. Consequently, actions can be taken in time.

2. Enterprise 2.0 Benefit – Sales Communication

Today, the sales person returns from the customer’s site and documents the results the next day in CRM. The day after, departments are informed on the tender requirements via e-mail. By the end of the week, status information is shared in the weekly sales meeting.  Since a colleague was sick the will not reach the customer until mid-next week.

Tomorrow the sales person writes a short message location independent in the sales blog and thus informs the departments and the sales team directly. The next day the sales team processes the already available draft of the service description. In addition, a sales colleague information has added customer’ information to the blog. Since all information on sales status is available, the weekly sales meeting can be devoted to issues such as customer acquisition or negotiation strategies.

Benefit: The sales people of waiting times can use waiting times (taxi, airport, and train) efficiently and push forward tender preparation.  The sales person also informs about the results centrally and can collect important information that supports the sales success.

3. Enterprise 2.0 Benefit – Change Management

Today in projects challenges to the change communication are addressed mainly via e-mail, intranet, and personal interviews. A critical role in change processes plays fast and comprehensive dialogues.

Tomorrow changes are communicated in change blogs and can be discussed transparently. Project information and responsibilities are centralized and available in real time and an employee profile simplifies direct contact. Communication is comprehensible for all members and is available in discussions and activities streams.

Benefit: Communication processes of change are perfectly complemented. A wide reach is achieved and content is dynamically linked in real time. In addition, members of social communities are motivated to actively participate in change processes. This leads to a positive “organizational energy”.

The original version of this article has been posted on Unoso.de

What is Enterprise 2.0 and why should I care?

By | Enterprise 2.0

The simple answer would be that Enterprise 2.0 is a way to bring Web 2.0 into the office, but this is not entirely accurate. It’s true that Enterprise 2.0 is a push toward integrating the social and collaborative tools of Web 2.0 into the office environment, but Enterprise 2.0 also means a fundamental change in how businesses operate.

What are these changes? Take communication for example. In a traditional corporate environment, information flows through an ordered path from station to station until it reaches its final destination.

Enterprise 2.0 cuts the chains and instead of an ordered path, creates a ‘controlled chaos’. Don’t be afraid though, in this case chaos isn’t a bad thing, it only means that the information doesn’t have to go slowly from station to station, it will be reachable for everyone from the first moment, so communication, productivity and the pace of the work will become much better than it was in the traditional corporate environment.

What are the main benefits of Enterprise 2.0?

Social networking provides a great interface for Enterprise 2.0. As the efforts to implement Enterprise 2.0 into a corporate intranet grow, traditional interfaces for operating the intranet can become unwieldy.

Social networking is uniquely qualified for not just providing an interface for the intranet, but also adding utility. After all, a business is run through a series of networks. A person might be in a department, but have a sub-department that they work closely with, and might belong to multiple committees within the organization. Social networking can help with the communication flow of these multiple networks.

For larger companies, social networking can also provide a great way to find specialized skills and knowledge. Through profiles, a person can detail the projects they have worked on and the various skills and knowledge they have. These profiles can then be used by others to search and find the perfect person for helping out with a particular task.

For example, if an executive is having a meeting with an international company and would like to have an employee on hand that speaks a specific language, a quick search of the company’s social network can create a list of candidates.

Enterprise 2.0 makes everything easier and real-time, like communicating, creating and giving tasks, uploading and sharing documents, creating efficiency reports, etc. Use a quality enterprise social platform and make your employees’ work easier, quicker and more productive!

enterprise social collaboration

How to fix collaboration and why? – Enterprise Social Collaboration Platforms

By | Enterprise 2.0, Social Collaboration

Working with the classical tools is far from effective. Just think all the applications, programs you need to use to get your job done. Think about the time you waste and the information you overlook while you are switching between these programs. With the help of enterprise social collaboration platforms, your whole company will be able to work faster and much more effective.

According to new researches, average office workers spend 19% of their work time searching for information and expertise. That’s frustrating isn’t it? Now think about all of the other activities that pop-up and makes you re-prioritize your work. These things can also make work less effective and accurate, as you might forget about some tasks while you are continuously switching between them.

It’s not an ideal way to work is it? But what can we do to make it better? Is that possible to use less applications and programs and make work faster and more productive at the same time? Yes!

Enterprise Social Collaboration Platforms – The Future of Collaboration

Enterprise Social Collaboration Platforms are the most effective tools currently in the office. These programs are like classical intranets, but they have much more functions and social media like features.

As a project leader you’ll be able to find the best people to get the job done, you can assign tasks to them and you can be sure that everybody will now exactly what to do and when. With the time tracking and reporting functions you will always have great insight about what your team doing and when the project will be done.

You and you employees won’t have to use email, instant manager and other programs for file sharing and communicating no more as you can send messages and upload files assigned to a given project or subtask through Enterprise Social Collaboration Platforms.

These are just a few features that will help you and your team to become even more accurate and productive and get more clients. Don’t be afraid of the new technology!

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