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What do I have to know about Enterprise 2.0?

By | Enterprise 2.0

Enterprise 2.0 refers to the concept of moving Web 2.0 tools and technologies into the enterprise to help your employees, partners, suppliers and customers work together to build networks of like-minded people and share information.

The original concept of the Web was using websites to feed content to visitors but, Enterprise 2.0 turns this concept upside down. With implement of multiparty conversation Enterprise 2.0 lets you to share information and manage knowledge inside and outside the organization using blogs and wikis, social networking and tagging, rating systems and the like. These tools are linked together since the individuals who involved have the ability to participate and to control the process while they collaborate, share information and create networks of people with similar interests.

In fact, tools to enable these functions have existed for a long time. But it used to be hard to find somebody who use it, despite the fact that it was really expensive to deploy these systems. Nowadays, since these tools are much easier to use, it has become more and more popular in the business world as an important component for knowledge management.

In the 90’s there was an idea of managing knowledge and sharing information. The idea was to implement huge, all-encompassing enterprise-wide systems. Enterprise 2.0 while carrying on the spirit of the ideas, uses a simpler Web-based tool system, which makes it successful.

The fact is, Enterprise 2.0 concepts are gaining credibility, and it’s not just startups that are paying attention to this space.

Enterprise 2.0

Benefits of Enterprise 2.0

By | Enterprise 2.0

Enterprise 2.0 removes the size and complexity of earlier systems. What is the most visible benefit of that system that you don’t need experts to make it work and to maintain them. Moreover, Enterprise 2.0 tools are not expensive to implement – unlike most corporate initiatives.

By their nature, these tools don’t include complex deployment and maintenance. Actually, you may be able to install pieces increasingly. Firstly, you can install a small internal program before reveal it up to the outside participation. These tools are easy to use with a little or no training. Using the Web to deploy enterprise tools means, as long as they have Internet access, employees can reach their critical data – whether that’s documents, bookmarks, RSS feeds or whatever- wherever they are.

Furthermore, Enterprise 2.0 provides new ways of conversations with partners, suppliers or customers. Communication flows both ways, it enables to share your information and ideas. In one hand, with these technologies, you could ask customers for pictures or videos using your products in interesting ways. On the other hand, you could share information and data with partners who are working on a project with your company. It would have been much more expensive and difficult to start blog or wiki for a specific product category with the earlier Web tools – enabling a small niche of your market to communicate- than with Enterprise 2.0.

Data Mining

Benefits of data mining

By | Data mining

In simpler words, data mining is an automatic analysis of thousands of online files in order to discover patterns that may otherwise go unexplored.  In fact, it is a process of searching, cleaning, collecting, analyzing data from various sources of databases for the purpose of evaluation.

Data mining has also become very popular with the emergence and popularity of today’s IT industry and powerful economy. Nowadays, a lot of different companies want data mining solutions that can give them the knowledge to surpass other competitors. Moreover, data mining has helped several companies achieve very useful data from an array of sources.

An Enterprise 2.0 based social intranet provides a great tool for data mining. With its help companies can earn useful information about how they can make their work even more productive and successful

Thanks to the significance of data mining there is a new concept called ‘Business intelligence data mining’. It means taking out a lot of important data from different kinds of online places which can help the companies to decide which critical business decisions could be made. This could easily include market and economic trends, geographical information, industry research, competitor and competition analysis and economic trends. To sum up, various organizations are using data mining to its fullest potential to outclass their competitors in the businesses.

social collaboration

Do we need a social intranet in the office?

By | Social Collaboration

Since 2009 the deployment of social intranets and other collaboration tools at work have been increasing. In some cases classic intranets, wikis, knowledgebases and email were replaced by a social intranet software that integrates all of them. Creating a more complex and organised working area.

If you use web since the early years, than it is not a new software for you. For example, MySpace achieved great success by allowing users to share and collaborate on music projects. The backbone of all social networks, consumer or corporate was created a long time ago.

So, why do we need a social intranet at work?

  • First of all, it is easier and faster to exhange information within your company if you utilize a social intranet in your office.  So you don’t need to wait for the internal communication team to post filtered information on the old-fashioned intranet. They just upload it to the common interface where every enabled people can reach it.
  • Actually, if your only tool is Outlook and the Global Outlook Adress Book you aren’t able to cooperate. But with the adopt of a social intranet it is much easier to collaborate with your co-workers – to share ideas and ask for help.
  • If you think it over, an enterprise collaboration software makes perfect sense. Furthermore, it fosters employee discovery, learning, self-development, a sense of community and last but not least, gives you the opportunity to share an idea with the relevant stakeholders.
  • You can let the human resources and hiring managers to look inside the corporate cellular system and discover the hidden talents within the company.

Most of the time Project Teams struggling with time and lack of knowledge. Social collaboration tools offer opportunities for them to search for colleagues around the world, to help them in many different fields of expertise. Many employees may have great personal brands in the digital world and could help the organization to pass on certain messages without having to spend money on communication and PR.

This may sound impossible… but it’s not. To be honest collaboration tools are boost your organisation efficiency. Enjoy the talk with a co-worker seated in an office somewhere around the world.

social collaboration

8 reasons enterprise social collaboration platforms are the future

By | Social Collaboration

At first most businesses were defensive as they feared that free communication and some other elements of enterprise social collaboration would make employees distracted and less productive. However, the latest studies have proved them worng.

An understanding of enterprise social collaboration has created huge efficiency opportunities across every kind of business. According to today’s forecasts, a quality enterprise social collaboration system can make productivity gain up to 30%.

How does an enterprise social collaboration platform boost efficiency?

In 2013 a research group, Altimeter published findings of a report into the business case for collaboration tools.

The overriding conclusion was that such platforms assist efficiency in the following four ways:

  • Encourages sharing
  • Captures knowledge
  • Enables action
  • Empowers people

Now look at the 8 main reasons you should use an enterprise collaboration platform at the office:

1. Software as a service. Many collaboration platforms are provided as a service and therefore there is no software to install and manage, meaning very little resource drain on the IT side.

2. Designed to be simple and easy to use. The user experience is an important factor in adoption, therefore inspiration is taken from consumer grade tools to ensure they are intuitive.

3. Communities can be created quickly and are accessible. The entire point of enterprise collaboration is that the ‘social’ element defines an ‘inclusive and open’ experience.

4. Drive important discussions and communications out of inaccessible silos. Functionality like microblogging, wikis and notifications allow you to drive content out of email.

5. Create and share in a single system, seamlessly. Platforms put an end to multiple version issues and enable people in completely different locations to work on things TOGETHER.

6. Control access to content. Manage security at a document or post level if you want to it’s that easy, while other content items can be open to all.

7. Manage your global workforce. Many organisations have teams that are spread across the globe, bring them together in a single place to build community and a sense of purpose.

8. Drive internal engagement. An accessible management team that is able connect with its workforce creates a sense of ‘being’ and improves efficiency.

There are, of course, many more reasons to consider such a platform but what is clear is such software has evolved to find the right middle ground between useful professional tool and a fun-­to-­use social platform. And if you believe the numbers the time to adopt is now.

Source: HighQ.com

Enterprise Social Collaboration

Benefits of social media and social collaboration tools

By | Social Collaboration

For IT and business leaders social media communication provides an attractively priced and innovative communication infrastructure. Similar to them top management and business line managers increasingly recognize that social media creates a fundamental channel for information exchange. Social media offers cost effective way of collaboration and communication.

Moreover, social collaboration tools open collaboration channels for supplier relationships. Large companies do not collaborate with large businesses only, but with smaller ones too. Large enterprises interact with small suppliers or smaller customers that increasingly use social media collaboration solutions.

It morphs into collaboration ecosystems. The emerging communication and collaboration solutions are based on the convergence of services (like document collaboration) by one provider, with communication and collaboration solutions (like voice, screen sharing, and instant messaging) from another provider in a partnership-type model.

Social media communication services can trigger security risks due to their peer-to-peer nature. Clients become serviceproviders for services like conferencing. Hence, in a peer-to-peer world, users also host the group services.

In fact, it requires a rethink of governance and communication policy. The leaders need to decide the hierarchy of the usage of the software – so who will be allow to use under which conditions, for which purpose and have more access to it.

Probably, one day most IT and business leaders will opt for a policy of allowing the usage of social media for most work situations. However, they  will need to remember to put limits place on usage and develop clear usege polices,  in some sectors.

Social intranet

Efficiency boost and huge savings with a Social Intranet

By | Enterprise 2.0, Social Collaboration

If you are looking for a tool which can make your employees stay connected, feel engaged and get stuff done more efficiently, even if they’re working at home, you should definitely try asocial intranet.

Enterprise 2.0 based social intranets makes communication, file and knowledge sharing much easier between supervisors, employees, customers and different departments of the organization. With the help of these great tools you can give tasks to your employees quicker, easier and more clearly so you won’t have to be worried about misunderstandings. You can also do time tracking, ask for daily, weekly or monthly efficiency reports, supervise the workflow, share and download documents easier, etc.

A social intranet has potential to enhance communications both with employees and customers. As we all know, having an effective communication strategy translates into employee productivity and a better customer experience. Identifying the right social collaboration platform and devoting time on the front end will make the effort successful. It’s this kind of investment that could yield significant results for the company in profits.

Be smart – Save money and get more efficient with a social intranet!

Quality enterprise social collaboration platforms are capable of almost everything that an organization needs, it makes communication quicker and better, you can give and track tasks, share files, generate efficiency reports and much more, which means that you can eliminate a lot of other separate programs and tools. There are enterprise social collaboration platform users who were talking about huge savings – up to $500,000 – just because of the implementation of a social collaboration software.

According to researches collaboration helped by these great platforms can have a great impact on efficiency as well. With the implementation of a social collaboration software, efficiency can raise with 36%.
Is it convincing enough for you? Or you want to get more information about enterprise social collaboration platforms? Visit our website and you can read more about them!

Social collaboration

The Enterprise Collaboration Tipping Point

By | Social Collaboration

2014 will be the year when large and midsize corporations truly start to use enterprise collaboration.

Enterprise Collaboration Is No Longer an Option

Nowadays, companies have to face with the increasing competition on the global arena. Smaller companies, corporations are being forced to launch enterprise-wide change initiatives. These initiatives fall in different areas in order to deal with the negative consequences of organizational silos like inefficiencies, sub-optimization and inability to adapt to new market conditions. Actually, corporations soon understand that enterprise collaboration powered by social, mobile and cloud technologies will be a key enabler to succeed with any such initiative.

Last but not least, information workers are not satisfied with the current intranets and collaboration solutions. What is more important, discontent changing attitudes and behaviors among them.   However, to allow collaboration to happen naturally across the enterprise is a completely different ball game than simply implementing new collaboration technologies – but it’s not impossible. And if companies adopt new collaboration software they boost not just the quality of their product but also their employees’ efficiency.

Actually, we are closer to the tipping point than we might think.

social collaboration

5 most common myths of Enterprise Social Collaboration Platforms

By | Social Collaboration

Enterprise Social Collaboration Platforms are very useful office tools, but they are still very new and many employers are afraid to implement them and rely on them instead of the ordinary and classic office tools. It’s time to bust the most common fears and myths about these collaboration networks!

#1 Myth – The implementation of an Enterprise Social Collaboration Platform won’t pay off

In the business world ROI (Return of Investment) means everything. An Enterprise Social Collaboration Platform costs money, but you don’t have to be worry, purchasing a quality office collaboration software is always a good investment. Don’t expect a high ROI figure right away, but in a long run an Enterprise Social Collaboration Platform will provide significant results as it helps to make your employees’ job faster and more productive.

#2 Myth – An Enterprise Social Collaboration Platform offers more risks than reward

Many company leaders worry that by using an Enterprise Social Collaboration Platform the company will disclose sensitive and confidential information. However the truth is that with social collaboration platforms it is possible to safeguard the sensitive company information with various preventing measures. It is done by self-policing the Enterprise Collaboration Network. As the result if there is an issue it is identified earlier and solved

Other area of concern for management is employees will use this platform to waste company’s valuable time. But in real-world it has been found that employees use this network to carry out their business correspondence in an easy and organized way.

#3 Myth – It’s hard to learn to use an Enterprise Social Collaboration Platform

Many CEOs are afraid that the implementation of an Enterprise Social Collaboration Platform requires a long training period, so employees are going to waste their valuable time. However the fact is that employees can get on with this platform from the very first day. Social collaboration platforms are easy to use as they are built similar to the popular social networking sites. You don’t have to be a scientist to use Facebook or Google+, right?

#4 Myth – An Enterprise Social Collaboration Platform will only work well between close colleagues

This is also wrong. Enterprise Social Collaboration Platforms are not meant for handful of people, but whole companies, even world-wide ones. These platforms will boost the communication and collaboration between different departments of a company which wasn’t easy with the classic office tools.

#5 Myth – Employees won’t contribute much since it is a new platform

CEOs of many companies think that not many employees, even if they use Enterprise Collaboration Network, will contribute to its growth. This they say will defeat the purpose of implementing this platform. But it has been proved beyond doubt that organization who has implemented this platform has received a tremendous response from their employees. The content contribution, knowledge sharing has gone up significantly and has increased the productivity of the company.

The original version of this article has been posted on uknowva.com

enterprise social collaboration

Social Collaboration – Be social, work smarter!

By | Social Collaboration

Your employees working good, but you think their work could be more accurate and coordinated? You want to know more about what they are working on, when they start and when thy finish their tasks? Then you need an enterprise social collaboration platform!

What is an enterprise social collaboration platform?

Enterprise social collaboration platforms are social networks which are used by people who share business interests and activities. It can be said that these platforms are the newest generation of the classic enterprise intranets (they are often called as social intranets) and other classic online tools which are created to make communication and collaboration easier between employees, their bosses/supervisors and clients.

A modern, well-designed enterprise collaboration software will make the communication and working process much easier and collected than a classic intranet could ever do, so it means that the pace and productivity of your company will rise.

In a collaboration system, business users can trade knowledge, store and exchange files, create and jointly modify documents, and interact with each other in real time in collaborative workspaces. In order to enable effective collaboration, however, the selected tools must be easy to use and accessible so users will engage with the system and use it on a regular basis.

Enterprise social collaboration platforms are great at making productivity, time management and focus much better as employees will see a complete list of tasks they have to execute, so you won’t have to worry that they will forget important parts of a projects.

You’ll be able to monitor their work, give them new tasks, communicate with them, ask for reports of their work and rate it. You can also give access to your clients so they’ll see exactly the processes of their orders in real time.
These are just a few benefits of using an enterprise collaboration software. If you want to get more information about these great platforms, you can read more about them on our website!

Social collaboration

The power of a social intranet – Forget about email, chat and phone calls for better communication!

By | Social Collaboration

People don’t like to leave the beaten path, and beaten path in office communication and exchanging knowledge means emailing, phone calls and instant messaging. There is however a better, more efficient tool for office communication, the social intranet.

If you would start to use a social intranet in your office, many employees would keep communicating through email, chat or phone instead of using the messenger services of the collaboration system.
Emails and instant messenger programs have become the classic form of the communication for different department within an organization and everybody is used to them, but that doesn’t mean that these are the best, most efficient tools for office communication.

How does a social intranet provide a better communication for your workers?

Real-Time Work Days.  Communicating, document sharing, status updates and more all happen in real time.  Share documents instantly and gladly rid yourself of treemails.  You can turn a two person chat into a group chat and inform your whole team of an update in real-time.

Present and Accounted For. You can easily search your chat history to quickly locate information.  You can show colleagues whether you are available to chat or busy working. You always know who is online and who isn’t.   This allows you to more easily connect with colleagues both scheduled and impromptu.

Preservation of Information.  All links and documents shared are saved to your profile.  This is much more powerful than email.  The archiving of information and documents gives you a library of resources that is easily discoverable in your Social Collaboration Software.

Convertible Activity Feeds.   You can convert any activity feed into a task to be assigned to an individual, group or project.

The original version of this article has been submitted on mangoapps.com

Social collaboration

How enterprise social collaboration platforms can bring different departments closer?

By | Social Collaboration

There are countless stories on the internet about different departments within a company are disconnected from each other and from the rest of the organization. The IT department is typically one of them. However with the help of social collaboration platforms, these gaps can be easily bridged.

Let’s face it: Despite the increasing reliance on information technology for all things business related, IT has a largely utilitarian image along with a reputation for being isolated and insulated from the day-to-day operations.  Thus far, complex social interactions within the organizations they serve have been relatively nonexistent.

This is one department that could benefit from a “brand” reinvention, as well as some new avenues for self-promotion within the organization. Social collaboration provides a great option for both of these endeavors. Let’s see how a social collaboration platform can help the IT department and the rest of the company to work together and don’t get isolated from each other.

Saving time and resources

Social collaboration allows IT (or any other) departments to save time and resources by creating public records of their work and using the power of social media to narrow the breach between IT and the rest of the company. In addition to that, they can easily share a knowledge database for frequently asked questions or issues.

Staying in the loop

IT departments can stay up-to-date on everything that is happening within the organization. They can develop a good sense of the organization’s day-to-day operations, find out how various developments affect different departments and individuals, and build a good understanding of the goals, priorities and values of the organization. Not only will this keep IT in sync and feeling “part of the team,” it will help them develop solutions in keeping with the organization’s larger view.

Building individual relationships

Rather than simply being “on call” and showing up when problems arise, only to then fade back into the shadows, professionals in the IT department will have the opportunity to forge individual relationships with people throughout every department. This will serve to add a personal touch to their services, and create the opportunity to build camaraderie and trust, as well as create a true sense of team membership.

Rebranding

Social collaboration provides avenues for IT departments to create a memorable, positive image for themselves and stay in the forefront of awareness within the organization.  They can even get creative and use the power of video to mock themselves or easily explain – with humor – what really happens inside the IT department.

Self-promotion

IT departments can use social platforms to share what’s new in their field, offer insight, and provide solutions for common IT problems. Social media also helps remind individuals in the organization that IT is available and willing to help, as well as deliver department greetings and special notices.

Determining specific needs

Collaborating closely with different individuals in different departments gives those in IT an opportunity to find areas of weakness and unmet needs; such collaboration also helps create specific solutions that are hand-tailored and highly relevant, which can help foster the department’s image as an invested and caring team player with much to offer the organization as a whole.

Source: idgconnect.com

Enterprise 2.0 trends and predictions for 2014

By | Enterprise 2.0, Social Collaboration

Bloggers of Bitrix, the founders of the Bitrix24 social intranet have asked several Enterprise 2.0 and social intranet experts what they expect fr om 2014. Is there ‘social enterprise’ bubble or not? Will this year become the year of big breakthrough and wide adoption? Do you expect any surprises from the industry in 2014? Here are the replies that we got:

Jacob Morgan, Founder of Chess Media Group. Jacob blogs at TheFutureOrganization:

2014 should be the year that organizations realize that the success of collaboration platform deployments extends far beyond just looking at technologies.  On the vendor side I still see room for consolidation and for more market segmentation between small, mid, and enterprise size platform offerings.  I think many vendors have also shifted gears from focusing on innovation to focusing on marketing and sales.  I think this may continue through most of 2014 but hopefully towards the end of the year and the beginning of next year we will see more of a focus on the products themselves.

Alan Lepofsky, Principle Analyst at Constellation Research. Alan blogs at AlanLeposky.net:

In 2014 vendors will focus on ways that the tools can help people narrow down their focus. We’ve spent the last few years overloading people with openness and transparency, now it’s time to help people know exactly what it is they should and shouldn’t be working on. I call this small data, or personal analytics.

Jonas Söderström, author of Stupid Bloody System, Intranets2014 keynote speaker. Jonas blogs atStupidSystem.org:

Social intranets are becoming more common. In many enterprises, the huge advantages of co-workers sharing information, updates and social currency are finally recognized. This is a good trend – towards flatter, more agile and more innovative organizations, wh ere every human has a unique value, and has the possibility to contribute to the work and workplace.  But on the other hand, there is a strong tendency towards a “control-and-command” mindset in the workplace. It’s treating people as cogs; not as the individual, socially aware and active, thinking humans that social intranets let us be. I fear that the latter perspective will become more common in 2014, because it’s highly technology-driven, by companies that invest in the “big data”-hype.

Mike Green, CEO of KINSHIPEnterprise. Mike tweets at @Michae1Green: 

The focus of ESN deployments will be closely linked to a focus on Business Value and the Customer, with the inclusion of application of advanced, micro and real-time collaboration to improve customer advocacy, building engagement into organizational operational processes and optimizing the business value of ESN platform deployments. In order to exploit ESN ROI opportunities, companies need to find ways to reduce company cost and risks through the ESN platform, eliminate unnecessary duplication of data and functions, add analytic and big data capabilities to the ESN platform, enable streaming access to real-time information, as well as operationalize ESN analytics.

Do you agree or disagree with expert opinions? Did they miss an important trend? Feel free to use comments to share your views.

Source: Bitrix24.com

Enterprise 2.0

How to Unlock Value from Your Enterprise Social Network

By | Social Collaboration

A recent study maintains that by using social technology, companies can boost productivity by as much as 25%. Many organisation started to use this new way. Nevertheless, only some of them are able to utilize it to maximum effectiveness.

Nowadays, companies still use social tools to reach customers in new and innovative ways, but much more value lies in internal applications of private social media. Actually, internal social media helps companies to pay attention to the consumers and develop market insights. Altough, the primary value of internal social media lies in enhancing communications, sharing gained knowledge, and collaboration within your enterprise.

4 core areas in which an enterprise social network most effectively increase productivity:

Reading and answering e-mails. About 12 hours, of the average interaction employee’s workweek is spent dealing e-mails. Using private social media can decrease this number by as much as 35% with making searchable content. So the worker do not have to spend a lot of time searching knowlidge inside the dozen of e-mails.

Searching and gathering information. Nearly 8 hours, of the average interaction employee’s work hours are spent searching for internal information only certain employees possess. Since enterprise social media has the ability store all messages as searchable content, this figure can be reduced by about 35%.

Communicating and collaborating internally. It consumes about 6 hours of the average interaction employee’s a week to communicate inside the enterprise, using phones, e-mail, and in-person interaction. Enterprise social media can save you 35% of this time because you can directly message anyone in the organization without cluttering up an e-mail inbox with a collaboration tool.

Role-specific tasks. Tasks specific to a particular job consume the most amount of time for any role, about nearly 16 hours per week. Internal social media increases the productivity of these tasks by about 15%, or approximately 2.3 hours per week. It has the ability to centralize all job functions at one hub, so your employees begin using all other applications there. I also need to mention, it is just one way how they enhance job-specific productivity.

To sum up, if you add up all the hours that potentially can be saved, the total is about 11 hours, or slightly more than 25% of the 40-hour workweek. But there are many other benefits of using enterprise social media.

How to avoid the most common Social Intranet mistakes?

By | Social Collaboration

Implementing a Social Intranet is a great step towards a better, faster and more productive office, but there are common mistakes which can make your efforts fail. Gartner, a research firm have found the three most common of them. Let’s see what and how you should avoid!

Social Intranet Mistake #1: Don’t Assume Adoption Will Grow Organically

“Just because an enterprise social network is simple and easy to use doesn’t mean you can build them and people will come,” Larry Cannell, the director of Gartner Research says. “These tools are going to change how people work and you need to prepare them for that.”

In the early planning stages, Cannell says, you need to determine how people are currently working and how an Enterprise Social Collaboration Software will change that.
Then, define clear reasons why employees will benefit from such a drastic-and sometimes uncomfortable-change in process.

Another key to success is embedding the social network into everyday workflow. Managers need to ensure the tools are part of how they get their jobs done every day, Cannell says, rather than just being destination sites.

Social Intranet Mistake #2: Don’t Set the Wrong Parameters for ROI

Any IT project needs to deliver ROI, but the one associated with a social intranet needs to be considered differently.

“Your ROI argument is tied to how you expect to deploy the software,” Cannell says. “Sure, you can focus on things like how many people sign up and post, and that’s OK. But if you focus on the individual deployments and making employees actually like the tool, then more relevant metrics come into play.”

Some of these more difficult-to-measure metrics may include things like handling more work with fewer people, streamlining processes and spending less time on trivial things like searching an intranet for an answer to a question.

“You might not be able to anticipate what some of the most important benefits might be, but you can get the business to express them more broadly after they’ve gone through it,” Cannell says.
At TD Bank Group, one of the most significant ROIs was realized with its deployment of an IBM solution to 50,000 users: Some business units saw a drastic reduction in email, by as much as 40 to 1, according to Wendy Arnott, TD Bank’s vice president of social media and digital communications.

Social Intranet Mistake #3: Don’t Underestimate the Power of Executive Support

Gaining executive buy-in and using their participation in the enterprise social network to set an example for the rest of the company is essential to the success of the project, Cannell says. But this can be challenging.
“If you’re starting small and building the system out, these projects don’t usually start out as a big line on an exec’s radar,” he says. “But business execs need to understand the goals and support them. Senior management is key to motivating people to participate in these communities,” he says.

The original version of this article has been posted on cio.com

Enterprise Social Collaboration

Solve your most common office problems with enterprise social collaboration platforms!

By | Social Collaboration

Social networks like Facebook, Google+ are very popular with internet users. It seems that the next big step for social media technology is to break into the world of work in the guise of enterprise social collaboration platforms. But why is it such a good thing for employees, bosses and costumers as well?

At first leaders was afraid that the new enterprise social collaboration tools are going to distract workers and productivity will drain because of the new social-media-like features, but the reality shows different. In fact enterprise social collaboration platforms can solve a lot of problems in the office. Some companies have reported a 30% or even bigger growth in productivity since they have started to use a social collaboration software.

Analysts say companies are starting to recognize the potential value that enterprise social media technology can deliver, particularly around departmental and cross-department collaboration. It goes beyond simply sharing best practices within organizations to enabling employees to quickly and easily identify coworkers with particular expertise, exchange knowledge, and work together efficiently on projects.

Enterprise social media technology adapts and combines features such as employee profiles, activity streams, microblogging, discussion forums, wikis and more in an effort to help employees collaborate. ESNs support the tagging, rating and reviewing of content for workplace use with the primary goals of better connecting members of an organization and promoting knowledge-sharing between different employees and departments.

Let’s take a look at some of the most common problems that keeps organizations from bigger productivity and how a quality enterprise social collaboration platform can solve there!

A lack of information sharing. Unlike other platforms that support communication, enterprise social collaboration platforms, through activity streams and notifications, enable colleagues to share content quickly and keep the conversation going back and forth without using email. Tthis type of communication also allows business users to add personal flair to the work environment and it provides a bridge between team leaders and other employees and can connect coworkers on a global basis, she said.

If you can share what you know inside trusted circles, you can get work done a lot faster and a lot better.

The inability to capture knowledge. A good leader always knows what his team do and how efficient and productive are his workers. It has required a lot of work earlier as employees doesn’t document everything they do, but social collaboration platforms make this a lot easier for you.  By using features such as employee profiles, time tracking and status updates, enterprise social media and collaboration technology makes it possible to identify individual expertise, chronicle the day-to-day activities related to a specific project, transfer knowledge and improve upon organizational best practices.

Dormant projects. Thanks to the new relationships and behaviors resulting from the deployment of an ESN, organizations should see more action and less inactivity on internal projects as part of the regular course of business. The social enterprise benefits from the ability to solve problems faster and more efficiently, which ends up streamlining processes. For example, because all parties involved in a particular project can view the ongoing activity stream, there isn’t as much individual back-and-forth and, ultimately, downtime required in order to communicate.

These are just a few examples of how an enterprise social collaboration software can solve typical office problems and boost efficiency which is good for everyone at your company and your customers as well.

Social intranet

The #1 fear of enterprise social intranets

By | Enterprise 2.0, Social Collaboration

Social intranets are getting more and more popular nowadays, however some employers are still a bit afraid to implement an Enterprise 2.0 software in the office. And what is their #1 fear? Mutiny!

A social intranet contains some of the features of well-known social sites such as Facebook. It makes working much easier as you won’t need separate programs for emailing, messaging, file sharing, time tracking and task managing.

Social intranets make office communication all different from the classic ways. Instead of sending emails, you can send messages within the enterprise social collaboration software and you can post a message on the activity stream where everyone will be able to add comments and discuss.

You don’t have to be afraid of social intranets

Free status posting is the one feature that scares the most employers, as they think: “What if someone posts something inappropriate on the company’s social network?”. Their biggest fear is that troublemakers will be able to broadcast their grievances to the whole company with this simple tool.

However you don’t have to be afraid of this. Troublemakers are usually nameless whisperers within the company, sometimes employees don’t even know who started a negative gossip. But on an enterprise social collaborative platform they won’t be able to hide as they could be identified easily by their names or email addresses.

When people’s comments are attached to their real name, just like Facebook, they are usually pretty sensible about what they say. But it’s not just that people will moderate themselves, companies have seen that other regular employees will jump to the company and management’s defense against dissenters. It really underlines the power of enterprise social as a technology to bring companies closer together and strengthen culture and team spirit.

So you can enjoy the benefits of an enterprise collaboration software without the fear of troublemakers. Help your employees’ work, make your company more productive and get more clients. The adoption of a social intranet is rapidly growing, around 42% every year. Hurry up, don’t miss the wave of the future!

The original form of this article has been submitted on Forbes.com

social collaboration

The ROI for Enterprise Social Collaboration Platforms

By | Enterprise 2.0, Social Collaboration

As we wrote before, the implementation of Enterprise Social Collaboration Platforms in offices will make the work faster and more productive. But what does this mean in numbers? How big ROI can you expect from Enterprise 2.0 tools?

Enterprise Social Collaboration Platforms does enhance organizational productivity, and ultimately, the bottom line.  The challenge, however, lies in accurately measuring those results and then communicating them to management and upper-level executives.

There is not one standard method to measure the effectivenes and ROI of Enterprise Social Collaboration Platforms, howeverMcKinsey&Company, a global management consulting firm performed a study which provide some insights as to how you might make necessary measurements.

For organizations implementing Enterprise 2.0 technologies, the following is true:

  • 77% gain faster access to information
  • 60% reduce their communication costs
  • 52% gain enhanced access to internal experts
  • 44% cut their travel costs
  • 41% experience increased employee satisfaction

These features are all helpful in saving money and getting projects done faster which will lead to bigger and measurable ROI.

If you wanted to study access to information, for example, you would simply measure how much time it takes to locate information before and after implementation of your enterprise social network.  Tie this amount of time to the dollars spent on salaries of the respective employees using this time, and voila – you now have an accurate measure of the reduction in cost your social network brings.

Now that you have a better idea of how to measure the effectiveness and the additional benefits of this tool, consider how substantial the impact may be for your organization.

The original version of this article has been posted on tibbr.com

Some of the biggest benefits of Enterprise 2.0

By | Enterprise 2.0

Enterprise 2.0 is the strategic integration of Web 2.0 technologies into an enterprise’s intranet, extranet and business processes. Enterprise 2.0 implementations generally use a combination of social software and collaborative technologies like blogs, social networking, social bookmarking, RSS, etc. But why is it good for your company? Let’s take a look!

Enterprise 2.0 tools are making the flow of information, file sharing, time tracking and workflow handle faster and easier, which mean more efficient, quality and productive work, efficient information search and a better collaboration between different departments of the company.

Let’s see a few examples of how Enterprise 2.0 is going to change your company for the better:

1. Enterprise 2.0 Benefit – Project Communication

Today the primary communication tools in project management are e-mail, phone and the sending of static documents. In many cases, that information must be compiled tedious and time consuming and not all project members are on the same information level.

Tomorrow messages are written and tagged in a project blog on the status, open issues and so on. Documents are provided and can be edited centrally in the respective project space. Redundant information and documents are reduced as well as communication overhead. Hence, reports are available automatically and in real time.

Benefit: The entire project team has access to all information and communication flows. In the project space, work is documented live and any arising problems become quickly visible quickly. Consequently, actions can be taken in time.

2. Enterprise 2.0 Benefit – Sales Communication

Today, the sales person returns from the customer’s site and documents the results the next day in CRM. The day after, departments are informed on the tender requirements via e-mail. By the end of the week, status information is shared in the weekly sales meeting.  Since a colleague was sick the will not reach the customer until mid-next week.

Tomorrow the sales person writes a short message location independent in the sales blog and thus informs the departments and the sales team directly. The next day the sales team processes the already available draft of the service description. In addition, a sales colleague information has added customer’ information to the blog. Since all information on sales status is available, the weekly sales meeting can be devoted to issues such as customer acquisition or negotiation strategies.

Benefit: The sales people of waiting times can use waiting times (taxi, airport, and train) efficiently and push forward tender preparation.  The sales person also informs about the results centrally and can collect important information that supports the sales success.

3. Enterprise 2.0 Benefit – Change Management

Today in projects challenges to the change communication are addressed mainly via e-mail, intranet, and personal interviews. A critical role in change processes plays fast and comprehensive dialogues.

Tomorrow changes are communicated in change blogs and can be discussed transparently. Project information and responsibilities are centralized and available in real time and an employee profile simplifies direct contact. Communication is comprehensible for all members and is available in discussions and activities streams.

Benefit: Communication processes of change are perfectly complemented. A wide reach is achieved and content is dynamically linked in real time. In addition, members of social communities are motivated to actively participate in change processes. This leads to a positive “organizational energy”.

The original version of this article has been posted on Unoso.de

What is Enterprise 2.0 and why should I care?

By | Enterprise 2.0

The simple answer would be that Enterprise 2.0 is a way to bring Web 2.0 into the office, but this is not entirely accurate. It’s true that Enterprise 2.0 is a push toward integrating the social and collaborative tools of Web 2.0 into the office environment, but Enterprise 2.0 also means a fundamental change in how businesses operate.

What are these changes? Take communication for example. In a traditional corporate environment, information flows through an ordered path from station to station until it reaches its final destination.

Enterprise 2.0 cuts the chains and instead of an ordered path, creates a ‘controlled chaos’. Don’t be afraid though, in this case chaos isn’t a bad thing, it only means that the information doesn’t have to go slowly from station to station, it will be reachable for everyone from the first moment, so communication, productivity and the pace of the work will become much better than it was in the traditional corporate environment.

What are the main benefits of Enterprise 2.0?

Social networking provides a great interface for Enterprise 2.0. As the efforts to implement Enterprise 2.0 into a corporate intranet grow, traditional interfaces for operating the intranet can become unwieldy.

Social networking is uniquely qualified for not just providing an interface for the intranet, but also adding utility. After all, a business is run through a series of networks. A person might be in a department, but have a sub-department that they work closely with, and might belong to multiple committees within the organization. Social networking can help with the communication flow of these multiple networks.

For larger companies, social networking can also provide a great way to find specialized skills and knowledge. Through profiles, a person can detail the projects they have worked on and the various skills and knowledge they have. These profiles can then be used by others to search and find the perfect person for helping out with a particular task.

For example, if an executive is having a meeting with an international company and would like to have an employee on hand that speaks a specific language, a quick search of the company’s social network can create a list of candidates.

Enterprise 2.0 makes everything easier and real-time, like communicating, creating and giving tasks, uploading and sharing documents, creating efficiency reports, etc. Use a quality enterprise social platform and make your employees’ work easier, quicker and more productive!

enterprise social collaboration

How to fix collaboration and why? – Enterprise Social Collaboration Platforms

By | Enterprise 2.0, Social Collaboration

Working with the classical tools is far from effective. Just think all the applications, programs you need to use to get your job done. Think about the time you waste and the information you overlook while you are switching between these programs. With the help of enterprise social collaboration platforms, your whole company will be able to work faster and much more effective.

According to new researches, average office workers spend 19% of their work time searching for information and expertise. That’s frustrating isn’t it? Now think about all of the other activities that pop-up and makes you re-prioritize your work. These things can also make work less effective and accurate, as you might forget about some tasks while you are continuously switching between them.

It’s not an ideal way to work is it? But what can we do to make it better? Is that possible to use less applications and programs and make work faster and more productive at the same time? Yes!

Enterprise Social Collaboration Platforms – The Future of Collaboration

Enterprise Social Collaboration Platforms are the most effective tools currently in the office. These programs are like classical intranets, but they have much more functions and social media like features.

As a project leader you’ll be able to find the best people to get the job done, you can assign tasks to them and you can be sure that everybody will now exactly what to do and when. With the time tracking and reporting functions you will always have great insight about what your team doing and when the project will be done.

You and you employees won’t have to use email, instant manager and other programs for file sharing and communicating no more as you can send messages and upload files assigned to a given project or subtask through Enterprise Social Collaboration Platforms.

These are just a few features that will help you and your team to become even more accurate and productive and get more clients. Don’t be afraid of the new technology!

Social Collaboration will soon become the default way of working

By | Social Collaboration

Nowadays, we can’t talk about true enterprise social collaboration. It will be possible only when virtual collaboration has become the default way of working. You know that virtual collaboration is still an exception. Most people only use collaboration tools when they schedule virtual meetings, when they can’t meet face-to-face, or when they want to have informal conversations with people in their close proximity, and unfortunately, not on an online social networking platform.

There are no large corporations that don’t want to become more innovative, active, productive and responsive to changes in their business environment – such as changing in the behaviors and preferences of  the customers. In fact, small companies are more innovative, more agile and more responsive to customer needs. And what is the most important that collaboration happens naturally in small companies.

Is it possible for multinational corporations to deploy new technology that bring the workforce together such as the smaller companies do? Perhaps not entirely, but it sure can become more like a small company if it helps to create virtual proximity. Then, eventually, virtual collaboration will become the default way of working, the norm.

To tell the truth, for many organisation this change will happen during 2014.

How to Think About Enterprise Social Networking?

By | Social Collaboration

Facebook, Google+, and many other social media platforms are fast becoming a big topic for business. Recent research shows one-third of employees use social media at work for at least 1 hour. Most of us also expect to use these collaboration channels increasingly in our work environments to improve information flow.

Moreover, we want to communicate at work as we are used to communicating when off work – An enterprise collaboration software strongly facilitates organizational collaboration – so we can use this software to achive what we want.

But many believe enterprise social networking is a new product or a new app similar to social media platforms but it’s not. Actually it is a way of thinking how to be more effective, productive and innovative in the world of modern business. Furthermore, it helps your company to be able to make your own collection of knowledge more traceable, discoverable, searchable and collaborative. You need to remember, innovative communication is part of business so the more collaboration your company has, the more chance to be in race with other companies.

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